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Beyond the Chair: Katelyn on Growth, Ownership, and Retail

Behind every successful salon is a story of growth, challenge, and transformation. In this conversation with PIP University, Rooted owner Katelyn shares an honest look at what it took to rebuild her business from the ground up — from navigating uncertainty and stepping into leadership, to learning the numbers and building a more sustainable, intentional salon. It’s a real, behind-the-scenes perspective on what it means to move beyond the chair and grow into ownership.